Help and Questions

Is it safe to order the audio files online?

Know Yourself uses PayPal (www.paypal.co.uk) as a secure and trusted payment processor. We do not share your information with any other third party.

What type of files are the downloaded talks?

All files are in Mp3 format, and videos are in .avi format. You can listen to a 5 minute long sample of each file before deciding to download it.

What can I do with the downloads?

You can listen to them on your computer, burn them to a CD or put them in your iPod or MP3 player. They travel with you wherever you go. These files are for your personal use only.

Can I share these audio files?

These files are for your own personal use only, please do not redistribute them as this is lost income to the teachers and speakers.

How will my audio files be delivered to me?

Once payment from PayPal is confirmed, which is almost instant, you will be automatically forwarded to the page with instructions and links to your files. You will also receive an email with your download information. You will receive a receipt from Paypal as well. If you do not receive an email from Paypal or from Know Yourself please check your spam or junk mail folders.

When will my audio files be available to download?

Immediately after purchase.

How long do I have to download my audio files?

Your audio files will be available for you at all times in your KY account and you can download them as many times as you wish. To access them simply click Login on the right hand side of the top navigation bar.

I forget my KY password, what do I do?

Click on Login in the top navigation bar on the right hand side. You will see Forget Your Password heading. Enter the email address you used to sign up to Know Yourself and click continue. Your password will be emailed to you.

I forget the email address I used to sign up for Know Yourself, can you help?

Please contact us and give us your name and we will help you.

The Purchase and Download Process

Here's a step-by-step overview of the purchase and download process:

Click on the "Add to Cart" links to add your chosen files to your shopping cart. You can continue shopping by clicking on the Continue Shopping button or clicking on the Speakers or Subjects buttons in the top navigation bar. When you have completed shopping, click on the view cart link to be taken to your shopping cart. Review the items in your cart and then click the Proceed to Checkout button to proceed.

If you are a returning KY customer please enter your email address you used to sign up with us and your password. If you are a new KY customer please fill out your full name, email, password, confirm your password and choose your country from the drop down menu.

You will be then forwarded to Paypal to pay securely. Enter your payment details. If you already have a PayPal account, simply sign in to speed up this process. You don't need to join PayPal to make a purchase. After your payment has been processed, you will be returned to Know Yourself. This confirmation page will contain instructions and your download links. We'll also send you an email with these same instructions and links. Download the MP3 files and save them to your hard drive, and enjoy!

DISCLAIMER: Know Yourself (KY) downloads and teachings are offered purely as a resource and demonstration of a way of living truth and how it relates to the mental, emotional and physical aspects of the individual. Individuals listening to the teachings as presented by KY, should be aware that this is in no way a substitute for appropriate medical or psychological assessment, diagnosis or treatment, and is not a technique or method of healing. Know Yourself or it's speakers, do not prescribe or endorse the use of any technique as a form of treatment for mental, emotional or medical problems, or as a substitute for the advice of any medical professional. If you have, or feel you have, a mental, emotional or physical illness, you should contact a doctor or mental health provider immediately.